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Update by user Aug 06

Update July 2020: Camping World called mid November 2019 and told me to pick unit up. By this time it was cold and some light snow.

Brought it home, but couldn't verify repairs. Spring of 2020 put slide out and found metal shavings on the rear floor and sealer oozing out where they replaced rear window. Cleaned that mess up as soon as it got warm enough outside. Went to roll awning out, and even with the new (mismatched-shorter than original) arm on it, it still hangs up and rolls out crooked/jams.

Checked front jack. They replaced it with a top crank one (Had a sidewinder) Now when I want to jack trailer up, I have to remove the propane tank covers and carefully turn jack or my knuckles scrape on the tank bracket.

Can't replace with a power jack because design will not allow room to mount one. Going to just use it as is and not buy anything ever again related to Good Sam, Gander Mountain or Camping World.

Original review posted by user Oct 23, 2019

Bought July 2018. In service for 3 months in summer of 2018.

First season wasted. Back in service June of 2019. Been at Camping World for over 4 months. Second season now wasted.

they are deciding what do do with crooked front tongue problem. Front tongue jack sits at an angle and tongue is visibly bent upward. Complained about frame the first day we bought it. They spray painted it and said it was normal.

Seems I also got a unit with frame flex issues.

We also have had a list of other things falling off or apart, but the frame is the worst problem. Not happy with the 3 year structural warranty they claim to have.

Product or Service Mentioned: Coleman Rv.

Reason of review: Bad quality.

Monetary Loss: $19000.

Preferred solution: Let the company propose a solution.

Dutchmen Pros: Name recognition.

Dutchmen Cons: Quality, Workmanship, Warranty.

Location: 2164 Caragana Ct, Goshen, IN 46526

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KeystoneRV1
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