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trailer warranty water dealer camping world dutchman service problems floor camper
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2.5
Details
Bought a $50,000 2018 Dutchman 5th wheel toy hauler from Camping World.This was our retirement gift to ourselves.Now we are afraid to go anywhere with it.We were getting ready to leave to go camping for the 3rd time when the gear box motor went out on a new camper for...
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ID
#1759233 Review #1759233 is a subjective opinion of poster.
Location
Elkhart, Indiana
Reason of review
Bad quality
Loss
$427
Preferred solution
Let the company propose a solution

Use screws wit rubber wasers

your rv screws are rustin off
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1 comment
KeystoneRV1
#1778906

Dutchmen RV recently reviewed your post. In an attempt to review all details, please contact us directly with the last 8 digits of your VIN, and your contact information.

If you would like, you can verify the last 8 digits of your VIN on here, and we can look up your information and contact you directly. You may also reach us Monday through Thursday 8am-5pm & Fridays 8am-4pm, all times EST.

Our Owner Relations Team number is 1-86*-***-****. Thank you.

ID
#1691213 Review #1691213 is a subjective opinion of poster.
Location
Birdsboro, Pennsylvania
1.9
Details
Dutchmen - Coleman Frame issue
Update by user Aug 06

Update July 2020: Camping World called mid November 2019 and told me to pick unit up. By this time it was cold and some light snow.

Brought it home, but couldn't verify repairs. Spring of 2020 put slide out and found metal shavings on the rear floor and sealer oozing...

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1 comment
KeystoneRV1
#1778907

Dutchmen RV recently reviewed your post. In an attempt to review all details, please contact us directly with the last 8 digits of your VIN, and your contact information.

If you would like, you can verify the last 8 digits of your VIN on here, and we can look up your information and contact you directly. You may also reach us Monday through Thursday 8am-5pm & Fridays 8am-4pm, all times EST.

Our Owner Relations Team number is 1-86*-***-****. Thank you.

Featured
ID
#1687990 Review #1687990 is a subjective opinion of poster.
Location
Elkhart, Indiana
Product
Coleman Rv
Pros
  • Name recognition
Cons
  • Warranty
  • Workmanship
  • Quality
Reason of review
Bad quality
Loss
$19000
Preferred solution
Let the company propose a solution

2 year old Aspen Trail rotten and molded wall

1.2
Details
Dutchmen - 2 year old Aspen Trail rotten and molded wall
This is our second one its a 2017 BH3010 the trim is falling off the wall.Both counter top coming unglued. The slide out is rotting and molded. The outside kitchen never sealed gets mold in it on a weekly basis .
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1 comment
KeystoneRV1
#1778908

Dutchmen RV recently reviewed your post. In an attempt to review all details, please contact us directly with the last 8 digits of your VIN, and your contact information.

If you would like, you can verify the last 8 digits of your VIN on here, and we can look up your information and contact you directly. You may also reach us Monday through Thursday 8am-5pm & Fridays 8am-4pm, all times EST.

Our Owner Relations Team number is 1-86*-***-****. Thank you.

ID
#1684036 Review #1684036 is a subjective opinion of poster.
Location
Hatfield, Massachusetts
Pros
  • Interior layout
Cons
  • Quality issues from the factory and lack of warranty coverage
Reason of review
Bad quality
Loss
$30
Preferred solution
Let the company propose a solution

So far nothing good to say about my 2019 Aspen Trail.

1.5
Details
We bought a 2019 Dutchman Aspen Trail. We've had it for about 3 months now and it stays on a permanent site at our campground. So we don't move it at all and the last time we camped in it we noticed the ceiling panels staples were all popping out, the wall panels are only taped up and not nailed and those were even popping out also. We told the dealership that we understand that it's not there fault however, we don't want the camper now unless Dutchman will give us something else and have the manufacturer takes care of the rest of the bill. The dealership is working with us so I have nothing bad to say about them. If Dutchman were any kind of real people that stand behind there product, then they would just take this Aspen Trail back and give us a total different camper. We don't want this one anymore because even though it would get fixed, who's to say that it wouldn't happen again. I want to enjoy my camper and not worry about my ceiling falling in, walls coming apart ECT.. Dutchman stand behind your product and work with people and don't give us customers the run around. We all pay good money for these now it's time for you to work with all of us customers.
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1 comment
KeystoneRV1
#1778909

Dutchmen RV recently reviewed your post. In an attempt to review all details, please contact us directly with the last 8 digits of your VIN, and your contact information.

If you would like, you can verify the last 8 digits of your VIN on here, and we can look up your information and contact you directly. You may also reach us Monday through Thursday 8am-5pm & Fridays 8am-4pm, all times EST.

Our Owner Relations Team number is 1-86*-***-****. Thank you.

ID
#1684015 Review #1684015 is a subjective opinion of poster.
Pros
  • Floor plan
Cons
  • Poorly made product
  • Accountability
Reason of review
Bad quality
Loss
$4000
Preferred solution
Full refund
1.2
Details
2017 dutchmen kodiak ultimate has soft spot in floor, camping world disassemble it find no problems. No leak no bend, floor just soft in middle no body gonna believe its just bad design.
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4 comments
Venia
#1819789

US TOO! I'm trying for 4 months now to get Keystone to take this issue seriously.

Dry Delamination of the flooring. the dealership today told me the entire body would have to be lifted in order to replace the flooring. IT IS A MANUFACTURER DEFECT!!!

Keystone should step up and do the right thing and take care of this issue. We own a Kodiak 201 QB.

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ID
#1677840 Review #1677840 is a subjective opinion of poster.
Location
Robertsdale, Alabama
Product
2017 Dutchmen Kodiak 283bhsl Rv
3.0
Details
We purchased our camper in September of 2018 but only had 1 camping trip stored it in cave until April 2019. Got it out went on a camping trip went to roll out the awning and it had a tear in it. we bought at Camping World in Apollo. My husband called several times...
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ID
#1639184 Review #1639184 is a subjective opinion of poster.
2.3
Details
We have only owned our Denali 5th wheel for about 4 years since that time we have had to spend over 10,000 in repairs. Factory warranty is useless they would fix any of the warranty items we had issues with after the trailer sat at camping world for 5 mos. year 1...
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ID
#1633496 Review #1633496 is a subjective opinion of poster.
Product
Dutchmen Rv
Pros
  • Layout
  • Storage
  • Floor plan
Cons
  • Accountability
  • Service and quality are poor
  • Having to pay 3000 dollars for a defective roof
Reason of review
Bad quality
Loss
$25000
Preferred solution
Let the company propose a solution

Not so pissed

4.2
Details
Bearing failure on axle with less than 300 miles on it. Dutchmen submitted claim to Lippert. Lippert denied claim. Dutchmen covered new axle replacement under their warranty. Dutchmen stepped up and covered a part on their camper that wasn't manufactured by them .Thank You Dutchmen. I would like to see Dutchmen go back to Dexter axles and use self adjusting brakes but I guess they have their reasons for Lippert. I did put all new Timken bearings and seals and high quality grease in the hubs after that. No other issues after 1 year of moderate use.
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ID
#1632272 Review #1632272 is a subjective opinion of poster.
Pros
  • Outdoor refrigerator
  • Floor plan
  • Quick connect shower port
Cons
  • Drawers for kitchen are on opposite side of kitchen counter
  • Ac unit is very loud
  • Cut two ac vents in small bathroom and no vent in bunk area
Reason of review
Reliable warranty
1.0
Details
We have a 2017 Kodiak Ultimate Travel Trailer 290RLSL. This is from when we first bought the trailer in April of 2017. The vent for the water does not seem to be venting the tank, even when we fill the tank slowly the air expells from the water fill spout. If we fill...
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ID
#1632194 Review #1632194 is a subjective opinion of poster.
Pros
  • Floor plan
  • Pulls easy
  • Layout
Cons
  • Customer service and warranty
  • Very poor
  • Accountability
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
1.0
Details
Dutchmen - 1 year old camper. They deem falling ceiling panel not covered under warranty
Dutchmen - 1 year old camper. They deem falling ceiling panel not covered under warranty
Dutchmen - 1 year old camper. They deem falling ceiling panel not covered under warranty
Dutchmen - 1 year old camper. They deem falling ceiling panel not covered under warranty
Dutchmen - 1 year old camper. They deem falling ceiling panel not covered under warranty
Update by user Aug 22, 2019

I only took pictures of 1/2 the problems before I drove it 2 hrs away to the dealership.

Original review posted by user Aug 22, 2019
10 problems its at dealer for. The most major one is ceiling panel over bed falling in. Dealership says supports behind panel are missing. Dutchman (coleman) says its not a...
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ID
#1631658 Review #1631658 is a subjective opinion of poster.
Location
Van Buren, New York
Product
Dutchmen Rv
Reason of review
Poor customer service
Loss
$800
Preferred solution
Let the company propose a solution

Not honouring their warranty

1.0
Details
A manufacturer's defect resulted in water damage. The Denali trailer was brought to the dealership where it was discovered that the awning and drain spout were improperly installed at the factory. This resulted in water wicking in and delaminating the flooring. This was all reported under warrenty and we received a voice mail saying that Keystone "will not participate" in honouring their warranty. We have not yet received an explanation. Perhaps it is time to lawyer up.
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ID
#1628813 Review #1628813 is a subjective opinion of poster.
Product
Dutchmen Rv
Cons
  • Warranty
Reason of review
Warranty issue
Loss
$10000
Preferred solution
Let the company propose a solution

Blowouts!!!

Dutchmen - Blowouts!!!
Dutchmen - Blowouts!!!
We have a Voltage toy hauler. Less than 3,000 miles on it and just had the second blowout in 1,000 miles. This is supposed to be a flagship unit and I didn’t even know they made tires so cheap, shredded to the wheel!!! Don’t leave the lot without knowing where your new tires will be purchased.
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ID
#1621126 Review #1621126 is a subjective opinion of poster.
Reason of review
Tire blowouts requires new set
Loss
$1500
Preferred solution
Let the company propose a solution

Dutchman lemon

I got a lemon on a travel trailer .bought it in march of 19 and had to take it back twice already. the front jacks both caved, make in china. no one can tell me why there are two different types on camper, for the fact they can not really tell me anything. they are made by humans.Nine problems already .get camper that is right around the corner from you same yourself time. STAY AWAY FROM DUTCHMAN
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ID
#1616005 Review #1616005 is a subjective opinion of poster.
Location
Lincoln, Nebraska

Frame flex caused delamination

1.0
Details
We bought our fifth wheel brand new and with a year we noticed some bubbling on the sides. We took it to General RV several times only to be told its not water damage therfore couldnt be fixed. We noticed the problem getting worse so we took it to an indepent repair center and he said its due to the frame flexing therfore it cant be fixed. Meanwhile we cant trade it in or sell it because everyone sees the damage and assumes it water damage. I contacted Dutchmen several times and they just tell me to take it to an authorized repair center which i explained i already did several times. So we're stuck with a fifth wheel we can't sell or trade in.
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ID
#1612406 Review #1612406 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$65
Preferred solution
Take it back as a trade or repair it.