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Verified Reviewer
2.0
Details
Dutchmen - Water issues
Dutchmen - Water issues
Dutchmen - Water issues
Dutchmen - Water issues
Dutchmen - Water issues
I am so upset and disappointed! We purchased our 2020 dutchman kodiak in February. And we're not able to use it until April. The first trip out every shelf broke in the pantry, the living room couch was broken and we noticed a water leak in the bathroom floor. We took...
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1 comment
KeystoneRV1
#1930796

Dutchmen RV recently reviewed your post. In an attempt to review all details, please contact us directly with the last 8 digits of your VIN, and your contact information at 1-86*-***-**** Monday through Thursday 8 am-5 pm & Fridays 8 am-4 pm, all times EST.

A Retail Advisor will be happy to assist you further. Thank you!

ID
#2154625 Review #2154625 is a subjective opinion of poster.
Product
Dutchmen Rv
Pros
  • Interior layout
Cons
  • Workmanship of product
  • Warranty
  • Quality issues from the factory and lack of warranty coverage
Loss
$35000
Preferred solution
Full refund
1.1
Details
Bought in March, Covid hit, and we finally made reservations for July to go camping. Water pump doesn't work, noticed the fireplace crooked by about 2-3 inches, fridge door falling apart, light switch doesn't work, railing going outside on steps broke in my hand and I...
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2 comments
KeystoneRV1
#1904661

Dutchmen RV recently reviewed your post. In an attempt to review all details, please contact us directly with the last 8 digits of your VIN, and your contact information at 1-86*-***-**** Monday through Thursday 8am-5pm & Fridays 8am-4pm, all times EST.

A Retail Advisor will be happy to assist you further. Thank you!

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ID
#2090621 Review #2090621 is a subjective opinion of poster.
Product
Dutchmen Rv
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Dutchmen - So many problems

1.0
Details
Camper 2020 Kodiak cub. First trip. Pump would always stay running. Found plugged screen. 2nd trip got home from three-hour drive. All the shades fell off walls. 3rd trip. Set up trailer 2 hours later lots power. Unable to fix had to go home. Hired electrician. Found white wire to main plug not connected. Bolt was broken and wire came out. Also found a wire that goes to breaker loose. Poor quality of work. Could've caused fire to camper. Please inform your employees of safety. This could've been bad for my family and or next family.
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1 comment
KeystoneRV1
#1904662

Dutchmen RV recently reviewed your post. In an attempt to review all details, please contact us directly with the last 8 digits of your VIN, and your contact information at 1-86*-***-**** Monday through Thursday 8am-5pm & Fridays 8am-4pm, all times EST.

A Retail Advisor will be happy to assist you further. Thank you!

ID
#2069926 Review #2069926 is a subjective opinion of poster.
Product
Dutchmen Rv
Pros
  • Floor plan and openness
Cons
  • Very poor
  • Service and quality are poor
Loss
$150
Preferred solution
Let the company propose a solution
2.3
Details
We have only owned our Denali 5th wheel for about 4 years since that time we have had to spend over 10,000 in repairs. Factory warranty is useless they would fix any of the warranty items we had issues with after the trailer sat at camping world for 5 mos. year 1...
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ID
#1633496 Review #1633496 is a subjective opinion of poster.
Product
Dutchmen Rv
Pros
  • Layout
  • Storage
  • Floor plan
Cons
  • Accountability
  • Service and quality are poor
  • Having to pay 3000 dollars for a defective roof
Reason of review
Bad quality
Loss
$25000
Preferred solution
Let the company propose a solution
1.0
Details
Dutchmen - 1 year old camper. They deem falling ceiling panel not covered under warranty
Dutchmen - 1 year old camper. They deem falling ceiling panel not covered under warranty
Dutchmen - 1 year old camper. They deem falling ceiling panel not covered under warranty
Dutchmen - 1 year old camper. They deem falling ceiling panel not covered under warranty
Dutchmen - 1 year old camper. They deem falling ceiling panel not covered under warranty
Update by user Aug 22, 2019

I only took pictures of 1/2 the problems before I drove it 2 hrs away to the dealership.

Original review posted by user Aug 22, 2019
No other coleman on the lot has this issue, just mine. My buddies doesn't either. About to persue legal action as this is unbelievable. The warranty they brag about is worth nothing. Should have stuck with jayco. They are really good at not responding to phone calls...
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ID
#1631658 Review #1631658 is a subjective opinion of poster.
Location
Van Buren, New York
Product
Dutchmen Rv
Reason of review
Poor customer service
Loss
$800
Preferred solution
Let the company propose a solution

Dutchmen - Not honouring their warranty

1.0
Details
A manufacturer's defect resulted in water damage. The Denali trailer was brought to the dealership where it was discovered that the awning and drain spout were improperly installed at the factory. This resulted in water wicking in and delaminating the flooring. This was all reported under warrenty and we received a voice mail saying that Keystone "will not participate" in honouring their warranty. We have not yet received an explanation. Perhaps it is time to lawyer up.
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ID
#1628813 Review #1628813 is a subjective opinion of poster.
Product
Dutchmen Rv
Cons
  • Warranty
Reason of review
Warranty issue
Loss
$10000
Preferred solution
Let the company propose a solution
1.0
Details
bought a BRAND NEW 2019 Dutchman .We only got it out one time and had to drive it back to where we bought it, three hours away. note if you buy one of these make sure it is really in your back yard or you will be traveling more to where you bought it than you are in...
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1 comment
KeystoneRV1
#1697527

Dutchmen RV recently reviewed your post. In an attempt to review all details, would you please reply back to this post with the last 8 digits of your VIN?

We can review your unit information and then contact you directly to discuss.

If you would like to speak with a Retail Advisor with our Owner Relations Team, please contact us with the last 8 digits of your VIN at 1-86*-***-**** Monday-Thursday 8am-5pm & Fridays 8am-4pm, all times EST. Thank you.

ID
#1551298 Review #1551298 is a subjective opinion of poster.
Product
Dutchmen Rv
Pros
  • Floor plan
Cons
  • How so much had to be fixed
1.0
Details
I bought a 2018 Aspen trail unit, when we used the first time, we noticed a loud squeaky noise on the floor, and we could feel the floor a little higher. well after a few months having this unit we took it to Camping World which they can manage or fix factory issues....
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1 comment
Anonymous
#1733341

I agree. Had mine a year and 1/2 and the furniture is peeling.

Never every buy a Coleman.

Sorry thing every made. Thank you very much never ever buy a coleman

ID
#1551044 Review #1551044 is a subjective opinion of poster.
Location
Buford, Georgia
Product
Dutchmen Rv
Reason of review
Warranty issue

Dutchmen - Extremely disappointed and really pissed off

I purchased my Coleman 2018 18’ w slide June 2017. I’ve had nothing but issues with it. Started with wood cores in my tank that just got left in there I guess for me to spend my time to get them out and I did. I now have a water leak from moisture in the bathroom. It’s getting into the ceiling through the open seam of the two flanges of the unit. I was told that’s not covered. Mind you I spent like 5k on my warranty. The slide skirt dug into the Linoleum causing a dent about 3 inches in the floor. Also my water heater has gone out twice. I did say it’s a 2018 right?!? It’s a beautiful RV. I’m going think twice before I trade this one in.
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ID
#1451025 Review #1451025 is a subjective opinion of poster.
Product
Dutchmen Rv

Dutchmen Reviews

  1. 47 reviews
  2. 24 reviews
  3. 12 reviews
  4. 4 reviews
  5. 1 review
Dutchmen reviews

Dutchmen - Disappointed with the voltage model

1.8
Details
We own a 13 voltage . Model 3950. We started to have some issues with the slides being hard to close and open. Upon talking with our dealer i was informed that Dutchmen is aware of the issue that allows water ingress to the underside of the floor which causes the wood to swell. I contacted dutchmen and also had my dealer send a report to them of the problems. After a couple days they informed me that dutchmen were not going to stand behind their workmanship and that the repairs would be around 10,000.00 $. Wow. Now im aware of the 1 year warranty with my unit but i feel there should be some sort of help offered from dutchmen as they are aware of the problem. Any other reputable manufacturer would offer a recall on *** workmanship especially with the cost of these units. Im truly dissspointed with this outcome and cannot even use this rv right now as i cant afford to pay 10,000.00 for repairs. Any advice on what yo do next would be greatly appreciated. Im ready to launch an all out smear campaign on this manufacturer.
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1 comment
Anonymous
#1625272

Dutchmen RV recently reviewed your post. We are sorry to hear you experienced issues with your unit.

In an attempt to review all details, please contact us directly with the last 8 digits of your VIN and your contact information. You may reach us Monday through Thursday 8am - 5pm & Fridays 8am - 4pm, all times EST.

Our Owner Relations Team number is 1-86*-***-****. Thank you.

ID
#1441624 Review #1441624 is a subjective opinion of poster.
Product
Dutchmen Rv

Dutchmen - Bad workmanship

2013 Destination Model. We have issue with water damage from poor seals on all three slides. Estimate for repairs over $9000 just from what the repair company can see. We went to close up for the season and upon pulling in slides we noticed that the walls behind the slide frame had a buckle when touched the walls are soft. We contacted a company to come out and look at the issue. He informed us that some of the seals are doubled that should not be. Some are cut to short. When he went up on the roof to look at the one slide he told us that the roof has lots of air pockets forming and that the rubber roof is going to need replaced. We are so upset after looking for 2 years to find this camper now we are paying for something that we are afraid of becoming sick. Not knowing what could be growing in the walls from all the water inside.
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ID
#1400494 Review #1400494 is a subjective opinion of poster.
Location
Chester, Pennsylvania
Product
Dutchmen Rv
Reason of review
Bad quality
2.7
Details
On the very first trip with this camper. Got to the site unhooked from truck completely then tried to work the slide and nothing happened. Called the helpline number and they told me to disconnect the house battery for 5 minutes to denergize the system, it worked. But...
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ID
#1311544 Review #1311544 is a subjective opinion of poster.
Location
Hendersonville, North Carolina
Product
Dutchmen Rv
Reason of review
Bad quality
2.0
Details
Bought this 5th wheel trailer May 2018 in Gulf Breeze Florida from Camping world while on vacation in Destin FL. Driving home to North Carolina I noticed (in my side mirror the main frame of the awning was coming apart from the body of the trailer, it got worse the...
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ID
#1291521 Review #1291521 is a subjective opinion of poster.
Product
Dutchmen Rv
Reason of review
Damaged or defective
1.2
Details
Dutchmen - Exterior shell less than 6 years of life expectancy
Dutchmen - Exterior shell less than 6 years of life expectancy
Dutchmen - Exterior shell less than 6 years of life expectancy
I own an Aerolite trailer from delivery in 2012 by early spring 2018 the front plastic shell of the trailer is cracked and needing complete replacement. The dealer says that it is because the front of the unit is plastic that is suseptable to weather and UV...
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1 comment
Anonymous
#1502134

Why do you think a Aero lite trailer is a Keystone product? Aero lite is owned by Dutchman rv which is owned by Thor industries.

Keystone rv is also owned by Thor industries but they do not make the Dutchman or Aero lite lines. By the way Thor also owns Jayco and Airstream along with many other brands.

ID
#1280783 Review #1280783 is a subjective opinion of poster.
Location
Goshen, Indiana
Product
Dutchmen Rv
Cons
  • Service and quality are poor
Reason of review
Bad quality
Loss
$10000
Preferred solution
Let the company propose a solution

Camping World - Hiding Behind the "AS IS" Clause for Used Trailer

1.0
Details
Camping World - Hiding Behind the "AS IS" Clause for Used Trailer
Camping World - Hiding Behind the "AS IS" Clause for Used Trailer
Camping World of TAMPA sold us a used Coleman 5th Wheel with miss matched tires on it. Spare Tire was a NYLON BELTED tire that can NEVER be mixed with STEEL BELTED TIRES, not in ANY emergency. Picked the trailer up after purchase and brought it home 60 miles away, new truck, new trailer, drove slow to feel new package out. No problem. Bought trailer to move back west and that was expressed significantly during the whole purchase process. Loaded trailer with possessions evenly distributing weight properly and knowing I was not anywhere close to Gross Vehicle Weight. Check air pressure on all 8 tires. Leave on journey and get 22 miles before right front tire blows and tears up the side of our newly bought trailer. I change tire to the spare. I make it less than 5 miles when BOTH right side tires blow and destroy the side of the trailer. I find out after looking at the tires and I find 3 of the Adventurer Trailer tires were of the same make and one odd make tire. Two Adventurers on the right side and one on the left rear with the off make on Front left. I figure the previous owner already had a blow out, thus the newer odd make tire. The SPARE being a NYLON BELTED Tire could not handle the weight the steel belted tire can and it explodes taking the second adventurer tire out with it. Less than a 150 miles and two major blow outs on a major interstate. We buy 4 New Goodyear tires, drive the trailer to CAMPING World of TAMPA and they won't even listen, they try and pass blame on me and defend their "AS IS" policy. I sure wish I would have done my research before ever setting foot on their property. I will BAD MOUTH them every chance I get.
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ID
#1274514 Review #1274514 is a subjective opinion of poster.
Location
Dover, Florida
Product
Dutchmen Rv
Reason of review
Poor customer service
Loss
$10000
Preferred solution
Let the company propose a solution