Dutchmen Reviews and Complaints

We have a 2016 Dutchman Areolite and lost an entire wheel after putting on the spare tire due to defective tires also. (10 months out of warranty with less than 4000 miles on them) The wheel came completely off and sheared off the lug nuts too. Roadside assistance ($480.00 later plus having to replace all the tires, all 5 at $700.00 and the trailer damage) said that it was the wrong wheel for the hub. We have aluminum wheels with a steel spare. Dutchman refuses to let me speak to a supervisor, Lionshead who sells the wheel and tires to Dutchman says we did not torque the tire properly even though we used a torque wrench to specification per the manual. WE had to change two of the tires due to defective tires and the other wheel had no problem, but it was the aluminum wheel as we only had one steel spare. Plus we have changed many tires over our lifetime and NEVER had a problem. I have shown this steel wheel, hub and tire to five different tire experts and they ALL say that it did not seat properly due to it not fitting the hub correctly as it is the wrong wheel for a spare to be put on that hub. In fact I was told no mater how it was torqued the tire it would have never seated correctly as it did not have full contact with the hub due to wheel design, please note the indentation on the steel spare. WHAT...I said? Dutchman and Lionshead refuse to warranty or help us repair the damage this did to our trailer which is normal for these big companies to not admit fault. Seems to be the way it is anymore, no honesty or responsibility. So if anyone else looses a wheel when using the steel spare I would like to know. Pics attached and i have more Please tell me what you think. PLEASE HELP I want to try and make sure that another trailer does not inflict the pain and suffering we had had over this, Plus we are alive and I would hate to see someone injured or killed over this. We almost lost our trailer and we are full-timers and retired with low income. Another issue was the main door on this rig was installed wrong. We tried to get it fixed and could not wait for them to order the door as we had to get home due to hubby's mom sick and dying. Later after she died, we finally were able to get it back into the shop. Dutchman said to bad your several months out of warranty. THEY KNEW THIS WAS DEFECTIVE WHEN WE BOUGHT IT and said they would repair. SO if you see a problem DO NOT BUY A DUTCHMAN