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Pissed Consumer Interviews ?

We have a 2016 Dutchman Areolite and lost an entire wheel after putting on the spare tire due to defective tires also. (10 months out of warranty with less than 4000 miles on them) The wheel came completely off and sheared off the lug nuts too. Roadside assistance ($480.00 later plus having to replace all the tires, all 5 at $700.00 and the trailer damage) said that it was the wrong wheel for the hub. We have aluminum wheels with a steel spare. Dutchman refuses to let me speak to a supervisor, Lionshead who sells the wheel and tires to Dutchman says we did not torque the tire properly even though we used a torque wrench to specification per the manual. WE had to change two of the tires due to defective tires and the other wheel had no problem, but it was the aluminum wheel as we only had one steel spare. Plus we have changed many tires over our lifetime and NEVER had a problem. I have shown this steel wheel, hub and tire to five different tire experts and they ALL say that it did not seat properly due to it not fitting the hub correctly as it is the wrong wheel for a spare to be put on that hub. In fact I was told no mater how it was torqued the tire it would have never seated correctly as it did not have full contact with the hub due to wheel design, please note the indentation on the steel spare. WHAT...I said? Dutchman and Lionshead refuse to warranty or help us repair the damage this did to our trailer which is normal for these big companies to not admit fault. Seems to be the way it is anymore, no honesty or responsibility. So if anyone else looses a wheel when using the steel spare I would like to know. Pics attached and i have more Please tell me what you think. PLEASE HELP I want to try and make sure that another trailer does not inflict the pain and suffering we had had over this, Plus we are alive and I would hate to see someone injured or killed over this. We almost lost our trailer and we are full-timers and retired with low income. Another issue was the main door on this rig was installed wrong. We tried to get it fixed and could not wait for them to order the door as we had to get home due to hubby's mom sick and dying. Later after she died, we finally were able to get it back into the shop. Dutchman said to bad your several months out of warranty. THEY KNEW THIS WAS DEFECTIVE WHEN WE BOUGHT IT and said they would repair. SO if you see a problem DO NOT BUY A DUTCHMAN
2013 Destination Model. We have issue with water damage from poor seals on all three slides. Estimate for repairs over $9000 just from what the repair company can see. We went to close up for the season and upon pulling in slides we noticed that the walls behind the...
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#1400494
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Just bought a 2019 Coleman 202RD travel trailer 3 weeks ago!! 2 weeks ago - we were rolling the awning in and it SNAPPED OFF AND BROKE!!! Took us 2 hours to figure out what we were going to do just to get it home!!! Called the place where we got it - told them it was...
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#1394633
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bought an 19RB Aspen Trail in 2011 used it one time, It was stored for a while due to health issues. 2018 Got better, cleaned it out checked it out and went camping! On the trip my truck had problems with lights, blew all my fuses, lights, signals & breaks. Checked...
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#1368046
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Purchased a new camper, brought it to my shop and parked it. The following week we were preparing to go on vacation, going thru hooking everything and closing everything the awning broke off. Three weeks later the dealer said they will not replace it. Called and...
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1.3
I liked
  • Price was decent for the size
  • Layout
  • Floorplan
I didn't like
  • Customer service and warranty
  • Quality issues from the factory and lack of warranty coverage
  • Product
#1367622
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Purchased a 2017 Aerolite Dutchmen from General RV Dover Florida in December 2016. Purchased extended tire warranty from lion and extended RV coverage from Cornerstone. 8 months later i find a soft,wet and black spot on the floor in the bedroom. I immediately take it...
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1.3
I liked
  • Floorplan
I didn't like
  • Workmanship of product
  • Willingness to fix issues with new product
  • Customer service and warranty
#1360147
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Bought a used 2014 Kodiak 284bhsl.had it about 6months.noticed bubble on front cap.dealer wouldn't fix. Dutchmen said it was out of warranty.so I ordered new cap which is not filon and cardboard. Put it on used corner seal tape,and eternal bond on top.works...
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#1358506
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Bought a Dutchman Aspen Trail it was a rental probably rented once or twice before we bought it, when we bought it we were told it was under warranty, didn’t know it was from when they put in service thought it was from when we bought it. Camping in it three times then...
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#1355502
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the wall next to the couch seems to have issues with the paneling. The color is disappearing in the wall panel of the slide out. I contacted customer service and of course got no response. Not sure if anyone else has had this problem but I would think that Dutchmen...
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#1345550
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Insufficient fasteners on trim, bug baffle,body trim. No identification on tank heater switches. License plate light and frame dragging on ground. No connection between interior gas gauge and tank. Interior lights improperly wired. Batteries improperly wired....
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#1339329
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Dutchmen - 2018 Colman lantern 263 bh

Had our camper 13 months found A mushroom on the carpet in the slide out by the front wall after looking around found the floor rotting in the front what do I do now
2.8
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
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Price Affordability
Product or Service Quality
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Style and Design
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#1333185
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